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Interested in Wholesale?
You can find the wholesale sign up form here.
Who designs the jewellery?
Everything is designed by Rowan Shaw (owner, designer, maker and general dogs body at Frank Ideas) in my studio in Alexandria, Sydney, Australia.
Looking for info about Refunds & Returns?
I want you to be excited with your purchase. If there is a problem, for some reason, please contact me because I'm sure we can work together to sort it out!
Returns are accepted, except for custom work, within 7 days of receipt. It is important that you contact me first if you need to return an item. Any item returned must be sent with tracking information.
Please return items in the same condition as you received them. Once the item has been received in original condition a refund will be issued, minus shipping charges. You are responsible for return shipping charges.